Deliver a Received Fax Document

To use the received fax document delivery function, configure a workflow profile that is configured with a workflow for delivering received fax in the Management Console. Also, set Reception Settings for fax documents on the device to [Store]. Received fax documents are stored in the document box on the device, and then forwarded to the Delegation Server for delivery. For details about the settings, refer to the User's Guide of the device.

Documents are automatically deleted from the document server after successful delivery.

  • If an error occurs after a fax document is transferred to the server, the job is treated as an error job. When the fax document cannot be transferred to the server, it is stored in the document box and is not deleted. If error jobs are continually stored, the hard drive will become full, and received documents will be output on paper.

  • When a received fax document cannot be delivered, check if it is stored in the document box. If there is no document in the document server, turn off and then on the main power of the device.

  • Depending on the device settings, documents stored in the document box may be automatically deleted after a fixed period has elapsed. Be sure to check the document box for documents regularly. Some documents that have not been delivered may remain in the document server.

  • You can perform printing on the device while storing documents even when Reception File Settings is set to [Store]. For details about the settings, refer to the User's Guide of the device.

  • Received fax documents can be held on the Delegation Server for a specified period after their delivery is complete. For details on the settings, refer to [Overwrite Backed Up Fax Jobs] in Manage Server Groups.